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What You Agree to When You Use m7casino

Using m7casino — whether you're depositing via DANA, browsing the lobby from Bekasi, or opening a live table — means these terms apply to your account. Access depends on local law and is available only where eligible regions permit.

Account Terms ApplyIndonesia-Eligible RegionsDANA, OVO, GoPay CoveredPolicy Updates NotifiedContact Us for Queries
m7casino What You Agree to When You Use m7casino
ACCOUNT SECURITY PRACTICES

How We Protect and Handle Your Account Data

Your account data doesn't sit idle. We apply security measures at the account level — from login verification to how your linked wallet details are stored. Here's what that looks like in practice across four areas.

Data Handling

We collect only what's needed to run your account — name, contact, and wallet identifiers like DANA or OVO. Data is not sold or shared with third parties outside operational need.

Cookie Use

Cookies track session state and preferred settings. You can manage cookie preferences through your browser. Disabling some cookies may affect lobby functionality on mobile.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze account activity.

Data Requests

You can request a copy of the data we hold on your account or ask for corrections via email support. Include your account ID and the specific request in your message.

LEGAL CONTACT PATHS

Reach Us About Any Policy Matter

If you have a question about how these terms affect your account — whether it's a payment dispute involving OVO or GoPay, a data request, or a query about account closure — our support team handles it. Use the channels below to get the right response without delay.

Live Chat Open the chat widget from any page on m7casino. Available for account, policy and wallet queries. Response times vary by queue volume.
Email Support Send detailed legal or account queries to our support email. Include your registered account ID for faster handling. We aim to respond within one business day.
In-App Help From your account dashboard, tap the help icon to raise a support ticket. Useful for DANA, OVO or GoPay transaction disputes tied to your account record.

Questions About Legal Terms and Your Rights

These are the questions we get most often about how our terms work, what your rights are, and what to do if something isn't clear on your account.

Yes. Whichever e-wallet you use — GoPay, OVO or DANA — our account terms apply to the activity on your m7casino account. Your e-wallet provider's own terms apply separately to the transfer itself.

You can. Email our support team with your account ID and a clear data access request. We'll identify what's held and provide it in accordance with our privacy policy.

Access depends on local law and eligible regions. If your region restricts this type of platform, you are responsible for complying with those restrictions. We do not override local legal requirements.

We send a notice to your registered email address when terms are updated. An in-app alert may also appear when you next log in. Continuing to use the account after that counts as acceptance.

Contact us via live chat or email and request account closure. We'll process any remaining balance to your linked wallet — DANA, OVO or GoPay — before closing the account fully.

Raise it through the in-app help ticket or email support. Include your account ID, the transaction date, and the wallet used — OVO, DANA or GoPay — so we can locate the record quickly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.